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Our SMTP servers are configured as secure relays. This means that you
cannot simply reference "mail.yourdomain.com" as an Outgoing mailserver
unless you successfully log in via one of your pop3 accounts at
"mail.yourdomain.com' before you try to send. This is a mandatory
setting to prevent spammers from using our mailservers as havens for
unsolicited email. If you are getting a "relaying prohibited" or
"disconnected by administrator" error, it means that you haven't logged
into the pop3 server at your domain before you tried to send through
the smtp server at your domain. To log in, you need to check for mail
first.
In addition to this, you might not be able to send regardless of if you
check mail successfully. Some ISPs have it set so that their users
cannot use an outbound SMTP server to relay messages. If you are still
experiencing problems sending through your domain, and are certain that
you have logged in via pop3 to an account at your domain, you might
want to contact your local ISP to see if they do allow their users to
use outbound smtp servers.
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